The solution followed the below approach
- Identified and segregated manual processes into different individual user modules such as Scheduling, Training facilities, Nominations and Alignments.
- Developed smart algorithms in combination with continuous improvements to the Alignment/Realignment processes to optimally align associates to training facilities based on rules like availability, history of courses, job profiles, and region.
- Identified the external systems within the training ecosystem and integrated them with the solution to automate the end-to-end system interactions.
- Designed a simple and intuitive User Interface, that can be easily understood and used by the non tech-savvy associates at the stores.
The automated solution enabled the client to:
- Align associates to the training centres while improving utilization metrics
- Efficiently integrate travel, expenses and accommodation details prior to training, thereby improving the experience of employees
- Deploy a business rule engine for ever changing operational training processes, thereby helping the store and training facility management.